FREE UK DELIVERY ON ALL ORDERS

 

TERMS & CONDITIONS

Nothing in this agreement affects your statutory rights.

At our sole discretion we may change any part of this site. It is your responsibility to check if any alterations have occurred and any further orders placed by you, will constitute your acceptance of these terms. All descriptions pictures and weights are those of the original manufacture and are intended to give a general description of the goods only. The weight to be shipped includes the weight of packaging for the goods.
Please note: The colours on the website of the products may not be absolute in their accuracy to the original or print.

DISPATCH AND DELIVERY

Delivery times are based on our couriers and are approximate. All lead times are approximate and could change. Once an order has been placed on made to order items, you will be contacted via email to give you a more accurate estimation on the lead time. It is your responsibility to ensure someone is available to accept delivery. If for any reason we cannot dispatch in stock orders within 4 weeks, we will notify you by e-mail. Free Postage is only available to England, Wales, and most of Scotland; areas such as the Scotland Highlands, Northern Ireland, and the Channel Islands must contact our customer services team before making payment in order to get a delivery quotation; the same applies for countries outside of the UK.

CARD PAYMENTS

We accept all major credit cards; MasterCard, Solo, Switch/UK Maestro, Visa, Visa Debit/Delta and Visa Electron. Please note we do accept American Express. These are all processed using secure security systems

LIABILITY

Kontenta.co.uk will accept no responsibility or cost whatsoever if delivery of any product is delayed as a result of anything out of it's control; i.e. act of god, flood, fire, war, industrial action.

REFUNDS POLICY

Please visit our returns and refunds page for full information.

 

V.A.T. (VALUE ADDED TAX)

All prices on this website include a UK sales tax of 20% for V.A.T. This applies to residents of the United Kingdom only.

YOUR RIGHTS

You may ask us whether we are storing personal information about you by emailing us at customerservice@kontenta.co.uk and if you wish we will provide you with a copy of the personal data we hold about you by email. For your protection we may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if your identity is not established to our satisfaction.

While we hold your personal data, we may contact you for the purposes of ensuring your personal data is up to date. We encourage you to provide full personal data and you may at any time inform us of any incorrect or out of date details so that we can provide the best possible service.

We reserve the right to make changes to this privacy policy at any time. Changes will be set out here so that you always know how we will use the personal data that you give us, and to whom we might disclose it. If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data please contact customerservice@kontenta.co.uk

SUBSCRIPTION

By placing an order using and/or by making a purchase in connection with the Kontenta website, you consent to us adding your email to our newsletter database which we will use for future communication such as specific promotions or offers. We take your privacy very seriously and we never sell consumer data to any third party. You can unsubscribe at any time by simply clicking the link in the newsletter emailer or sending an email to customerservices@kontenta.co.uk

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